The Art And Science Of Listening

On October 31, 2017

Great leaders listen. They don’t just hear, they actively listen. When you are talking with them, they make you feel like you are the only person in the world. Many of our interactions are transactional information exchanges, yet there are those times when it is time to go deeper than the casual exchange. That is

The One Thing You Can Do Now That Changes Everything

On June 9, 2015

It costs no money. It takes no extra time. And it will transform how you lead. The one thing that changes everything? LISTEN. Suspend judgment. Quiet the response voice in your head that is crafting YOUR message as soon as the other person opens their mouth. For just a couple of seconds, be totally open

Hello? Is Anyone Listening?

On August 25, 2014

I recently went to dinner with two women I have known for many years. I came away overwhelmed with delicious food and underwhelmed with human connection. As we took turns sharing what we were doing and planning, I alternately felt like I was in the Grand Inquisition answering dozens of detailed questions (which I felt