- On October 13, 2015
Feedback from Boss #1: “You’re not working fast enough.”
Huh? I turn in my projects on time. They are complete and accurate. What am I doing wrong? What does “right” look like? This is hanging over my head and I don’t know how to fix it.
Feedback from Boss #2: “I know the due date is set for Thursday, but I want a chance to review all the inputs the day before we turn it in.”
Ah, now I know what ‘not fast enough’ means. I need to have the project ready the day prior to the due date. OK, got it.
You’ve probably been the victim–and also the perpetrator–of “lazy speak.”
Lazy speak. You know, those general statements that may seem clear in your mind, but leave the listener clueless as to what you really mean. So the listener interprets with their mind map and, very possibly, comes to a completely different conclusion from what you intended.
It takes effort to be specific.
There, I did it too. “Takes effort”– what exactly does that mean?
I mean taking the time to envision exactly the feeling, action, impression you want someone to take away and then painting a clear picture of it with your words so your mental map and their mental map are as aligned as possible.
You’ll know you’ve done it right by watching their body language.
If what you describe resonates, you can see it in their eyes. A glint of recognition. A flush of satisfaction on a connection of thought. A subtle nod of their head. The match has been made.
If you’re seeing a knitted brow, tense jaw, pursed lips, or a blank stare then you’ve missed the mark. They are struggling to find a mental image that matches what you are saying.
Have you left them Clued – In or Clue-Less?
Photo Credit: Shutterstock l Ken Schulze l 305598350